I’m Behind With My Mortgage
If you are falling behind with mortgage, deal with it early rather than waiting for the balance and worry to grow.
If you are falling behind with mortgage, deal with it early rather than waiting for the balance and worry to grow.
Mortgage arrears are a priority debt because your home can ultimately be at risk.
Contact your lender early
Tell the lender as soon as you know you cannot maintain the normal payment. Explain whether the problem is temporary or likely to continue.
Ask what options the lender can consider. Depending on the circumstances, possibilities may include changing how arrears are repaid or other temporary arrangements.
Work out what you can afford
Prepare a realistic household budget before agreeing to an arrears payment.
Do not protect unsecured credit payments at the expense of a mortgage problem without taking advice.
Check income and benefits
A benefits check may identify help with living costs. Some homeowners receiving qualifying benefits may be able to explore Support for Mortgage Interest, which is a loan and has its own eligibility and repayment rules.
Do not assume it will cover the whole mortgage or be available immediately.
What if possession action has started?
Open every letter and court document. Get specialist debt or housing advice immediately if the lender threatens or starts possession proceedings.
Do not assume that receiving court papers means losing the home is inevitable, but do not miss deadlines or hearings.
Look at the whole financial picture
If this problem is part of a wider shortage of money, list all debts and essential spending and arrange free debt advice.
The aim is an affordable plan for the household, not simply stopping the next phone call or letter.
7.40: What Are Priority and Non-Priority Debts?
7.50: Where Can I Get Free Debt Advice?
7.56: What Questions Should I Ask Before Agreeing to a Debt Solution?
Important information
This guide provides general information and is not intended to provide financial, benefits, debt, housing or legal advice. Individual circumstances can be different. Check current information from official sources and seek advice from an appropriately qualified or authorised adviser before making important financial decisions.